Delete your GhostStep data

GhostStep by Kevinnnn LLC keeps two kinds of data, and you can delete either one, or both.

1. Your GhostStep account

This is the account you created with an email address. Deleting it removes your email fingerprint, your password, the list of signed-in devices, your Unverified profile and every score you entered or imported into it.

Enter the email address of your account. We will send you a 6-digit code.

Email address

After you confirm, every device is signed out right away and your account is permanently deleted 7 days later. Changed your mind? Sign in again in the app within those 7 days and tap Cancel deletion. If no account uses that email, nothing happens, and we will not tell anyone either way.

2. Your synced e-amusement data

This is the data GhostStep keeps for the device you synced from: your synced scores, profile, rival code and nickname, friends, challenges, notes, goals and settings.

If you still have the app: open Settings and tap Delete my cloud data. It is deleted right away.

If you no longer have the app: email support@ghoststep.app from any address with your dancer name and rival code. We will confirm the profile is yours before we delete it, and finish within 30 days.

What we keep

We keep a record that a deletion happened (the date, a device token and a shortened IP address), crash summaries with your device token removed, and bans. These never include your scores, names or email. If you used an older version of the app, the token that delivers notifications to your phone can stay until you update the app and delete your cloud data again. Our database restore points expire within 30 days.

Deleting your GhostStep account does not delete your synced e-amusement data, and deleting your e-amusement data does not delete your GhostStep account. To remove everything, do both.